Terms of service
Overview
This website is operated by Roots and Stem. Throughout the site, the terms “we”, “us” and “our” refer to Roots and Steam. Roots and Steam offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page, and we reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on an e‑commerce platform that enables us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your access to the Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, or more timely sources.
This site may contain certain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information, and you agree it is your responsibility to monitor changes to our site.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website and may have limited quantities. Such products or services are subject to return or exchange only according to our Refund and Return Policy.
We make every effort to display as accurately as possible the colors and images of our products as they appear in the store, but cannot guarantee that your device’s display will accurately reflect any color. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or Services we offer, and all descriptions of products or pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time, and any offer for any product or Service on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us and may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
In the event of a change to or cancellation of an order, we may attempt to notify you using the email, billing address, or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your account details, including email address and payment information, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
Section 7 – Optional Tools
We may provide you with access to third‑party tools over which we neither monitor nor have any control or input. You acknowledge and agree that such tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third‑party provider(s). Any new services and/or features offered through the website in the future shall also be subject to these Terms of Service.
Section 8 – Third-Party Links
Certain content, products, and Services available via our Service may include materials from third parties. Third‑party links on this site may direct you to websites not affiliated with us, and we are not responsible for examining or evaluating their content or accuracy.
We do not warrant and will not be liable or responsible for any third‑party materials, websites, products, or services. Any complaints, claims, concerns, or questions regarding third‑party products should be directed to the third party.
Section 9 – User Comments, Feedback and Other Submissions
If you send submissions at our request (for example, contest entries) or on your own (such as ideas, suggestions, proposals, or other materials), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and use in any medium any comments you forward to us. We are under no obligation to maintain comments in confidence, pay compensation, or respond to any comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms. You agree that your comments will not violate any rights of third parties and will not contain unlawful, abusive, or obscene material, or any malware that could affect site operation.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your data.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update or clarify information in the Service or on any related website, except as required by law.
Section 12 – Prohibited Uses
In addition to other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose or to violate any applicable regulations, laws, or ordinances. Prohibited activities include infringing intellectual property rights, harassing or discriminating against others, submitting false or misleading information, uploading malicious code, collecting personal information of others, spamming, scraping, or interfering with security features of the Service or related websites.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error‑free, nor that results obtained from the Service will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement. To the maximum extent permitted by law, Roots and Steam and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless Roots and Stem and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or your violation of any law or third‑party rights.
Section 15 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement. These Terms of Service are effective unless and until terminated by either you or us, and you may terminate by ceasing to use our site or notifying us.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services.
Section 17 – Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and Roots and Steam and govern your use of the Service. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Section 19 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website, and your continued use of the website or the Service following such changes constitutes acceptance of the updated Terms
SECTION 20 - CONTACT INFORMATION
Address: Floor No.: 1st Floor Building No./Flat No.: Plot No-303 Road/Street: Sabarsahi Road Nearby Landmark: Beside of Durga Mandap Bomikhal Locality/Sub Locality: Rasulgarh , Odisha, India
Call: +91 9090685586
Email: support@Rootsandstem.com
